MSP

MSP


Today many progressive organizations want a Managed Service Provider (MSP) that can help manage their on-premise technology architecture, assets and evolving needs.

Increasingly, organizations also want an MSP who can assist them with both on-premise and cloud services; and provide them with innovative strategies that allow them to capitalize on the emerging benefits associated with Amazon Web Services (AWS) cloud capabilities.

Our talented staff are certified in both on-premise and cloud technologies and architectural designs so they can leverage a comprehensive suite of managed service tools and solutions to keep your IT operation competitive and running at an optimal level at all times. Believing people are our greatest asset means every Infiniti technician, engineer and project manager not only provides the highest level of personalized service, but also has your end-user’s best experience top of mind. Our team uses the latest IT system management tools to customize high availability and uptime for servers, network devices, and business applications so your focus and your finances can remain on your business and not on your network.

When you hire Infiniti as your managed service provider, we become part of your team — working as your dedicated IT department or seamlessly integrating with your exiting IT personnel. An Infiniti MSP can manage vendors, track assets and licenses, provide future planning for cloud services integration, and hardware refresh cycles in a way that keeps your small or medium sized business running smoothly at a flat rate.

An efficient network means lower costs and increased productivity. Infiniti will help you navigate this complex environment, balancing strategic planning with tactical implementation.

Let Infiniti construct a custom managed, hybrid or cloud service solution to help you minimize downtime, optimize investment and unlock the potential of your people, process and technology with these service areas:

Network Monitoring

The experts at Infiniti monitor your network all day, every day. In the event of an interruption, we’ll know about it before you do and begin troubleshooting immediately. Our primary objective is to maintain maximum network uptime by ensuring a secure, efficient, and robust infrastructure environment. Infiniti offers antivirus protection for your network and gives our skilled service technicians remote access to resolve issues before they cost you time and money. The Infiniti Consulting team will have you back up and running before you even realize an interruption has taken place.

Business Continuity

Reliable asset protection is critical in today’s business world. Your hardware and data must be protected from an unforeseen and unfortunate event. Infiniti Consulting can implement a disaster recovery and data backup strategy that makes sense for your business. Plus, our network security solution identifies existing security weaknesses and gives meaningful, prioritized remediation recommendations to help you improve security, protect valuable business information, and satisfy compliance and audit requirements simultaneously.

End User and Workstation Support

End user productivity is the foundation to a successful business. We make it simple by offering fast and reliable support for your users, as well as proactive desktop workstation management and maintenance for your desktops, laptops and tablets. Infiniti’s workstation support includes detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Infiniti team. We track serial numbers, license expirations, warranties, vendor information, detailed service responses and more, so you can rest assured all the information about your assets is organized and available when you need it.

Managed Service Plans

At Infiniti, we offer flexible solutions for your business at a price you can afford. Our Managed Service Plans help your business stay productive, on task, and prepared for the unexpected. Find out which plan is right for your business. Contact us today.